Frequently Asked Questions
Shipping, returns, delivery and payment information.
Orders are typically delivered within 5–7 business days depending on your location. Once shipped, you'll receive tracking details via SMS or email.
Yes, we offer Cash on Delivery (COD) across most locations in India for your convenience.
Yes, we provide Free Shipping Across India with no hidden charges.
Once your order is shipped, you will receive a tracking link via SMS or email, allowing you to track your order in real time.
We offer a 5-day easy return policy for damaged, defective, or incorrect products. Simply contact our support team with photos or videos of the issue and we'll assist you with the process.
If you receive a damaged, defective, or incorrect product, please contact our support team within 5 days of delivery. We'll work quickly to resolve the issue and ensure you have a smooth experience.
Contact Us
Email us at supporturbanexstore@gmail.com-
FREE Shipping & Delivery in 5–7 Days
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RAZORPAY – Secure Online Payments
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EXTRA 10% OFF ON PREPAID ORDERS
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